By signing up for a support contract your problems are guaranteed to get attention, while at the same time you secure the financial basis of the SWI-Prolog project. Cognitive Tools offers the following support-contracts `off-the-shelf'. Please mail us for dedicated contracts.
General definitions and conditions
- All support contracts assume one contact person within your organisation. We charge 50% extra for each additional contact person, however, in the case of Premium Support, the number of advisory support hours is limited to a total of 10 hours. If an organisation whishes additional advisory support hours, an additional full rate support contract can be acquired, or separate hours advisory support can be bought at a rate of 100 euro p/h excl. VAT.
- Standard platforms are the platforms for which we provide binaries from the download page
- Multiple platforms
- All support contracts assume one standard SWI-Prolog platform. We charge 30% extra for each additional standard platform.
- Non-standard platforms
- We can only accept non-standard platforms if the user can provide us with remote access to their machines. The user is responsible for the required compilation and debugging tools. The user should be aware that not all functionality can be realised on all platforms. When in doubt, please contact us to evaluate whether the desired functionality can be realised and supported on the platform of your choice. We charge 30% extra for Unix-like platforms. Please contact us for other platforms.